Privacy Policy
Privacy Policy
Last updated: 6 October 2026
This Privacy Policy describes how DORALYNIES LTD (“we”, “us” or “our”) collects, uses, shares and safeguards your personal information when you visit [doralynies.com](https://doralynies.com/), purchase our e-books or use our app.
1. About us
DORALYNIES LTD is the controller responsible for the personal information covered by this policy.
Company number: 17495234
Registered office: Office 1964, 85 Dunstall Hill, Wolverhampton, WV6 0SR, United Kingdom
Website: [doralynies.com](https://doralynies.com/)
Email: contact@doralynies.com
Telephone: +44 7874 430240
2. Personal information we collect
Depending on how you interact with our services, we may collect:
- Contact information: your name and email address.
- Purchase information: the products you order, amounts paid, currency, transaction date and order reference.
- Billing information: your billing address and country, including information needed for tax purposes and fraud prevention.
- Technical information: your IP address, browser, device type and basic information about your use of our services, including information collected through cookies.
- Customer correspondence: messages and information you provide when contacting us for assistance.
You provide some of this information directly when ordering or contacting us. Technical information may be collected automatically when you use our services.
We do not receive or store your complete payment card details. Payments are handled by third-party payment providers that comply with PCI-DSS requirements and process card information in accordance with their own privacy policies.
Certain information is necessary to process your purchase and provide your e-book. If you do not supply it, we may be unable to fulfil your order.
3. How we use your information
We process personal information for the following purposes and on the following legal bases:
- Fulfilling purchases: to process orders and provide access to purchased e-books, as necessary to perform our contract with you.
- Service communications: to send purchase confirmations, download instructions and other messages needed to deliver our services, as necessary to perform our contract with you.
- Customer assistance: to answer order-related questions and manage refunds, as necessary to perform our contract with you or meet applicable legal obligations.
- Security and fraud prevention: to protect customers, transactions and our services, based on our legitimate interests in operating a secure business and preventing misuse.
- Legal compliance: to maintain records and meet tax, accounting and other legal requirements.
- Email marketing: to send promotional emails where you have given consent. You can withdraw that consent using the unsubscribe link included in our marketing emails or by contacting us.
Withdrawing consent does not affect the lawfulness of processing carried out before your withdrawal.
4. Sharing your information
We share personal information where necessary with organisations that support our services, including:
- Payment providers that handle transactions and help prevent fraud.
- E-commerce platform, hosting and email delivery providers.
- Professional advisers, such as accountants and legal advisers.
- Public authorities or other recipients where disclosure is required by law.
Where a provider processes personal information on our behalf, we require appropriate contractual protections.
We do not sell your personal information.
5. Processing outside the United Kingdom
Some service providers may process personal information outside the UK.
Where a transfer is subject to UK data protection restrictions, we rely on an applicable UK adequacy regulation or appropriate safeguards, such as the UK International Data Transfer Agreement or the UK Addendum to the European Commission’s Standard Contractual Clauses.
You can contact us to request further information about the safeguards relevant to your personal information, including how to obtain a copy.
6. How long we keep information
We retain personal information only for as long as it is needed for the purposes described in this policy.
Order and billing records are generally retained for six years to meet tax and accounting requirements, or longer where a specific legal obligation requires it.
For other information, we determine retention periods by considering the reason it was collected, whether it is still needed to provide our services or resolve an enquiry, and any applicable legal requirements.
7. Cookies
We use essential cookies to support functions such as navigation and checkout.
With your consent, we may also use cookies for analytics and marketing. You can withdraw your consent to these cookies at any time.
Browser settings allow you to block or delete cookies, although disabling essential cookies may affect how the store works. Deleting cookies alone does not necessarily communicate a withdrawal of consent to us; you can also contact us for assistance.
8. Your data protection rights
Under the UK GDPR and the Data Protection Act 2018, as amended, and the EU GDPR where applicable, you may have the right to:
- Request access to your personal information.
- Ask us to correct inaccurate or incomplete information.
- Request deletion of your information.
- Ask us to restrict certain uses of your information.
- Receive eligible information in a portable format.
- Withdraw consent where processing relies on consent.
Your right to object: You may object to processing based on legitimate interests, depending on your circumstances. You can object to the use of your personal information for direct marketing at any time.
These rights are subject to the conditions and exceptions set out in applicable law.
To make a request, email contact@doralynies.com. We normally respond within one month. Where the law permits additional time, we will explain the extension and the reason for it. We may request information needed to verify your identity.
You may also complain to the UK Information Commissioner’s Office at [ico.org.uk](https://ico.org.uk/), or to another relevant data protection authority where applicable.
9. Children’s privacy
Our services are not intended for children under 16, and we do not knowingly collect their personal information.
If you believe a child under 16 has provided personal information to us, please contact us so that we can investigate and take appropriate action.
10. Protecting your information
We use reasonable technical and organisational safeguards to protect personal information against unauthorised access, loss, misuse or disclosure. These include encrypted HTTPS connections.
No online service or method of storage can guarantee absolute security.
11. Updates to this policy
We may revise this Privacy Policy to reflect changes to our services, practices or legal requirements.
The current version will be published on this page with its latest update date. Where required by law, we will provide additional notice of significant changes.
12. Contact us
For questions about this policy or how we handle your personal information, contact:
DORALYNIES LTD
Office 1964, 85 Dunstall Hill
Wolverhampton, WV6 0SR
United Kingdom
Website: [doralynies.com](https://doralynies.com/)
Email: contact@doralynies.com
Telephone: +44 7874 430240